Jocelyn Dart is a long-time SAP employee who currently majors in solutions in the SAP Intelligent Business Operations Powered by HANA bundle, and minors in user experience technologies and design thinking. She has been involved with SAP products as a customer since 1990, and since joining SAP Australia in 1994, she has worked directly with more than 70 organizations in Australia, New Zealand, and internationally, across a diverse range of industries. She is currently a Platinum Consultant, Design Thinking coach, and was recently appointed as an SAP Mentor by the SAP Community Network, where she blogs on a number of topics, workflow included. She is acknowledged as a global expert in SAP Business Workflow, SAP Business Process Management, and SAP Decision Service Management. Jocelyn has co-authored all three versions of this book.

Susan Keohan is a senior application developer at MIT Lincoln Laboratory. She has worked with SAP since 1995, when MIT began its implementation. She has been designing and implementing processes with SAP Business Workflow since 1997, starting with SAP R/3 release 3.1C. She was instrumental in founding the ASUG Workflow and BPM Special Interest Group, as well as the SAP-WUG mailing list. In 2002, Susan transferred to MIT Lincoln Laboratory to begin a new SAP implementation there—with many workflow applications to develop and maintain. She has presented various workflow-related topics at ASUG conferences and continues to serve as the Program Chair for the Workflow and BPM SIG. In 2008, Susan achieved one of her highest professional honors—to be named an SAP Mentor.

Alan Rickayzen is senior product manager in HANA SAP BPM development. He has been with SAP since 1992 and in data processing since 1988. In 1995, he joined the SAP Business Workflow group performing development work as well as consulting for various blue-chip U.S. customers. During this time, he amassed a good technical knowledge of the product before moving to product management, where he was the principal liaison for the SAP Business Workflow user groups. He has written regularly for SAP journals and was a principal author of the first edition of Practical Workflow for SAP. In his pursuit of interoperability, he became one of the principal authors of the web standards BPEL4People and WS-HumanTask, and he was instrumental in the integration between SAP Business Workflow and IBM Notes. Alan Rickayzen graduated from Kings College London with a bachelor of science degree in physics and can be contacted on Twitter or BBO as alanrick.

DJ Adams is a principal at Bluefin Solutions and has been working with SAP enterprise software since 1987, specializing in integration, and has a strong connection to the Open Source community. He’s contributed to the SAP, Perl, XMPP, and Google developer communities, and most recently has been sharing knowledge and code on SAP’s UI5 toolkit. He was made an SAP Mentor in recognition of his contributions to the SAP Developer Network and community. He’s written two books for O’Reilly (Programming Jabber and Google Pocket Guide) and has contributed articles to sites as diverse as O’Reilly’s OpenP2P, the SAP Community Network, Bluefin Solutions, and his own blog, in which he’s been writing since 2002. He’s spoken at conferences such as OSCON, JabberConf, FOSDEM, SAP Inside Track, SAP TechEd, SAP DKOM, SAP UK & Ireland User Group Conference, the Manchester Digital Laboratory, and TEDx. He teaches kids and teachers to code. He runs a CodeClub in his local village school in the UK, is a volunteer and organizer at Manchester CoderDojo, a STEMnet Ambassador, and in 2013 ran a center in Manchester for Young Rewired State. He’s married to his theoretical childhood sweetheart, Michelle, and has a son, Joseph, of whom he’s very proud.

Konstantin Anikeev is an independent senior SRM application developer with more than eight years of SAP experience, mainly in workflow and user interface technologies such as Web Dynpro ABAP and SAPUI5. He graduated from Voronezh State University with a master’s degree in applied mathematics in 2006 and started his SAP career at Siemens IT Solutions and Services with Logistics Solutions LE/MM/SD, later moving on to the area of SRM with a focus on workflow and technical architecture. He has been involved in a variety of international SAP Implementation and Application Maintenance projects as functional/technical consultant and developer. He is well known in the SAP Community Network for his publications and contributions to the SRM, Workflow, and Developer Center areas.

Paul Bakker is an independent SAP consultant who has been working with SAP software since late last century. He was schooled in Australia and the Netherlands. Following some tentative dabblings with neural networks and Japanese robots, he became a webmaster in Central Africa. His first exposure to SAP was during a rollout at Shell Gabon. Paul learned ABAP at PwC and worked all over Australia as a developer. He moved into the workflow space in 2004 and has been happily building workflows ever since. In 2007, Paul convinced his twin, Rick Bakker, to join in as well, and they founded their own company. Paul has a Ph.D. in computer science and psychology from the University of Queensland, Australia.

Rick Bakker is a freelance contractor who discovered SAP in Central Africa late last millennium. Some years later, he was introduced to SAP Business Workflow and has been a regular on the SCN Workflow forum ever since. Rick, together with his twin Paul, attended SAP TechEd in Shanghai in 2009 and presented a session on SAP Workflow at ASUG 2014. Rick has a degree in computer science from the University of Queensland (Australia), has worked in several countries, and hopes to work in many more. He can often be found in Hawaii.

Manish Chaitanya is an SAP NetWeaver architect who has experience in handling multiple SAP NetWeaver implementations for global customers. Manish works as the SAP Enterprise Portal practice lead for MOURI Tech LLC (www.mouritech.com), which is a US-based premier consulting company for global SAP solutions. Manish has helped many customers define their implementation strategy, and he has managed their implementations from blueprinting through go-live and post go-live stages. Manish’s areas of interest include SAP Enterprise Portal, ABAP, Web Dynpro, SAP Process Orchestration, SAPUI5, and analytics. Manish lives in New Jersey, USA, with his wife Uttora, and their two children, Pranjal and Prakriti. He can be reached via email at manishc@mouritech.com or manishchaitanya@gmail.com.

Stephen Johannes is a system analyst who currently supports a productive SAP CRM implementation for a large specialty chemical company in the United States. He graduated from the University of Missouri-Columbia. He has worked with the SAP CRM solution as a developer since 2001, providing enhancements to the standard platform for SAP customers in both consulting and application support roles. Stephen has also been a moderator on the SAP Community Network (SCN) for the CRM space since 2009 and has been actively answering questions off and on since 2005 on SCN. He was recognized in 2009 as an SAP Mentor for his contributions to the SAP ecosystem through SCN and remained active as an SAP Mentor until early 2012.

Markus Kuppe is vice president and chief solution architect for SAP Master Data Governance. Since joining SAP development in 1997, he led various programs across the SAP Business Suite in topics such as reporting, user experience, or architecture—always in close collaboration with customers. He is a frequent author and speaker at business events. Markus holds a degree with distinction in mathematics (Dipl. Math.) from the University of Darmstadt, Germany.

Martin Maguth is a managing director at Norikkon, LLC, in Miami, Florida. He has more than 10 years of experience in the IT industry specializing in SAP Business Workflow, SAP enterprise content management, as well as ABAP programming. Prior professional experience includes positions at SAP, EMC, IBM Global Services, and IXOS Software. Having worked on projects with Fortune 500 and mid-size companies across North America, Europe, and Asia, he has extensive experience in international assignments. He is a regular speaker on topics involving SAP Business Workflow and content management at ASUG, SAPPHIRE, SAP TechEd, and other SAP-related events. Martin holds a bachelor’s degree from the University of Strasbourg, France, and an M.B.A. from Texas Christian University in Fort Worth, Texas.

Elke Menninger joined SAP Germany in 1994 and gained experience as consultant in many projects with her main focus on SAP R/3 Production Planning and Supply Chain Management. In 2010, she transitioned to SAP AG and is now working as product manager within SAP Master Data Governance. She is an active contributor to the SAP Community Network for SAP Master Data Governance. Elke has a degree in business engineering from the University of Applied Sciences Würzburg-Schweinfurt, Germany.

Justin Morgalis has been helping clients implement SAP ERP HCM Self-Services since 2007. He comes from a consulting and development background, so he understands both the technical and functional aspects of SAP ERP HCM and can communicate them clearly to any audience. In the past four years, he has focused almost exclusively on projects with the HCM Processes and Forms components, leading teams of both functional and technical resources to successful implementations. He earned his degree in psychology from the Georgia Institute of Technology in Atlanta, Georgia, where he lives today with his wife and two sons.

Eddie Morris is an SAP Support Architect with more than 15 years of IT experience. Starting with Dell Inc., he worked as an analyst/programmer, but the past 12 years, he has been supporting SAP Business Workflow for customers across the globe. He has delivered workflow customer training in the UK and Ireland, as well as within the SAP Product Support teams worldwide, and he has delivered numerous remote Expert on Demand sessions for Solution Support. Eddie was a contributor to Practical Workflow for SAP (2nd edition) and is an occasional contributor to the Workflow User Group and SCN to promote all things workflow. Eddie is based in Ireland and studied business as well as software design and development at the National University of Ireland, Galway.

Amol Palekar has worked on BI programs for various Fortune 500 companies. He is currently director of Analytics and Service Delivery at TekLink International Inc. Actively engaged in providing BI solution and architecture consulting services, he also leads the Application Management Services practice in TekLink and focuses on institutionalizing the global delivery model and processes for BI application development and support engagements. He is also a trainer, author, and regular speaker on the subject of BI. He is recognized for his popular and best-selling books. You can reach him at amolpp@yahoo.com.

Mike Pokraka is a freelance consultant who has been working with SAP since the 1990s. Prior to SAP, he has also worked as an Oracle DBA, and co-founded a successful data processing bureau. His SAP career started out in ABAP development, but he also put his business skills to use in various functional roles. He discovered SAP Business Workflow in 2000, and quickly developed a passion for its unique mix of business and technical disciplines. The diverse range of applications for workflow has also gained him experience in a range of functional areas in an array of industries from manufacturing to retail, pharmaceutical, automotive, utilities, and more. He is also a regular speaker at conferences such as ASUG and SAP TechEd, and he was nominated as an SAP Mentor in 2009.

Andreas Seifried is product manager for SAP Master Data Governance and has been engaged in shaping SAP’s portfolio for data management since he joined the development organization in 2004. Andreas joined SAP in 2001. As a technology consultant, he helped organizations all over the world solve their data and process integration challenges. He began his professional IT career in 1996 as a consultant for internetworking, security, and related technologies at Deutsche Telekom. As a foundation of his strong and diverse technical background (networking, security, programming, in both SAP and non-SAP environments), he holds a master diploma (Dipl. Ing.) in electrical engineering from the University of Karlsruhe (Germany).

Sachin Sethi is an author, speaker, and agent of change for SAP SRM. He’s the founder and managing partner of TSE (The SRM Experts), which provides business consulting and systems integration services focused around the SAP SRM solution. Find out more at www.thesrmexperts.com. Sachin has helped build business cases for SAP SRM, launch SAP SRM ramp-up and upgrades, and analyze many e-procurement solutions. His experience with SAP SRM and SAP EB products dates back to their inception—the initial B2B release. As an industry leader, he has addressed audiences at the Logistics and Supply Chain conference, annual SAP Sapphire and America’s SAP Users’ Group (ASUG) conferences, e-business seminars, universities, and local ASUG chapters. A resident SAP SRM solution expert at www.searchsap.com, he advises organizations globally and spends a considerable amount of time on customer engagements in the role of a strategic advisor, project lead, and solution architect. Sachin has a dual degree in computer engineering and business administration and holds an Executive MBA degree. He can be reached at sachin.sethi@thesrmexperts.com.

Atul Sudhalkar is a product manager for SAP’s Governance, Risk, and Compliance group, and works at SAP’s Palo Alto offices. Before joining SAP, Atul worked as an architect and development manager at PeopleSoft. Atul holds engineering degrees from the Indian Institute of Technology and the University of Massachusetts at Amherst. He obtained a doctorate in engineering from Carnegie Mellon University, where his thesis research focused on computational geometry and geometric solid modeling. Atul holds several patents on product ideas he has developed, and he has several more patents pending in the United States and abroad.