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Introducing CRM with SAP S/4HANA

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E-Bite

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Available on 02/19/2025

106 pages,
E-book formats: EPUB, PDF, online
ISBN 978-1-4932-2686-3
Explore SAP S/4HANA’s embedded CRM component with this E-Bite! Discover SAP S/4HANA’s sales force support functionality for sales and pre-sales, where you’ll manage leads, opportunities, accounts, and contracts. Use the interaction center to handle inbound and outbound contacts. Learn how to manage service contracts, templates, and quotes and how to oversee subscription products and orders. Preview basic configuration, run reports, connect to Microsoft Outlook, and more!
  • Learn what SAP S/4HANA offers for CRM/sales force support
  • Explore sales and pre-sales, interaction center and request management, services, and subscription order management
  • Assess CRM analytics embedded in SAP S/4HANA
Content Keywords: Customer relationship management (CRM), SAP S/4HANA, sales force support, interaction center, subscription order management

Dhananjay Singh is an IT professional with more than 20 years of experience working with SAP in the areas of sales, procurement, supply chain management, and SAP for Oil, Gas & Energy (upstream/downstream). He is certified in SAP Ariba as well as in SAP S/4HANA sales, procurement, and transportation management.

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