1 SAP NetWeaver Portal Basics

17

1.1 General Introduction to Enterprise Portals and SAP NetWeaver Portal

17

1.1.1 Enterprise Portal Services

17

1.1.2 Key Terms for Understanding SAP NetWeaver Packaging

19

1.1.3 Mapping of Use Cases to Installable Software Units

20

1.2 Features of SAP NetWeaver Portal

22

1.2.1 Portal Platform and Framework

22

1.2.2 Knowledge Management

23

1.2.3 Collaboration

27

1.2.4 Unification

29

1.2.5 Federated Portal

32

1.2.6 External-Facing Portal

33

1.2.7 Enterprise Workspaces

34

1.2.8 Web Page Composer

37

1.2.9 Wikis

39

1.3 Summary

40

2 Architecture

41

2.1 AS Java Architecture

42

2.1.1 Cluster Architecture

42

2.1.2 Java Instance

43

2.1.3 Central Instance

43

2.2 Server Administration Tools

45

2.2.1 Management Console

45

2.2.2 SAP NetWeaver Administrator

48

2.2.3 Offline Configuration Tool

52

2.2.4 Telnet

54

2.3 Portal Runtime

56

2.3.1 Portal Runtime Container

56

2.3.2 Request Handling by the Server

57

2.3.3 Request Handling by Portal Runtime

59

2.3.4 Starting and Stopping SAP NetWeaver Portal

60

2.4 Network Architecture

63

2.5 Summary

65

3 Installation and Configuration

67

3.1 Preparation for Portal Installation

67

3.1.1 Disabling the Windows Server 2008 Firewall

67

3.1.2 Performing Basic Windows Preparation Steps

68

3.1.3 Required User Authorization for Running SAPinst

69

3.1.4 Preparing the SAP System Transport Host

69

3.1.5 Preparing the Installation Media

70

3.2 SAP NetWeaver Portal Installation Steps

70

3.2.1 Prerequisites for Installation

72

3.2.2 Steps for Installation

72

3.3 Post-Installation Steps

73

3.3.1 Updating Database Statistics

73

3.3.2 Logging On to the Application Server

74

3.3.3 Logging On to SAP NetWeaver Portal

74

3.3.4 Installing the SAP License

74

3.3.5 Secure Sockets Layer Protocol for Database Server Communication

75

3.3.6 Ensuring User Security

75

3.4 Transport Layer Security Configuration

77

3.4.1 Configuration of SSL for SAP NetWeaver Portal

78

3.4.2 Configuration of SNC for Securing AS Java to AS ABAP Connections

80

3.5 User Management Configuration

82

3.5.1 The User Management Engine (UME)

83

3.5.2 Configuration in SAP NetWeaver Portal

84

3.6 System Landscape

87

3.6.1 System Landscape Overview

88

3.6.2 Creating Systems

88

3.6.3 System Aliases

89

3.7 Universal Worklist (UWL) Configuration

90

3.7.1 Basic Configuration of the UWL

91

3.7.2 Customizing UWL Views

96

3.7.3 Item Launch Configuration

99

3.8 Transports and Change Recording

104

3.8.1 Transports

104

3.8.2 Change Recording

107

3.9 Summary

109

4 Integration with SAP Backend Systems and Single Sign-On

111

4.1 Single Sign-On (SSO)

111

4.1.1 Configuring SAP NetWeaver Portal to Issue Logon Tickets

113

4.1.2 Configuring SAP NetWeaver Portal to Accept Logon Tickets

117

4.1.3 Configuring the SAP Backend System to Accept Portal Logon Tickets

122

4.1.4 Configuring SSO with User Mapping

124

4.2 Uploading Roles from ABAP-Based SAP Systems

126

4.3 Role Distribution to ABAP-Based SAP Systems

130

4.4 Summary

134

5 Implementation Planning

135

5.1 Blueprinting

136

5.1.1 Scoping Questionnaire

136

5.1.2 Sizing

145

5.2 Choosing the Technology

148

5.2.1 Custom Development

148

5.2.2 Maintenance and Supportability

155

5.2.3 Designing the Solution

155

5.3 Summary

156

6 Portal Content Development

157

6.1 Roles, Worksets, Pages, and iViews

158

6.1.1 Creating an iView

164

6.1.2 Creating a Page

165

6.1.3 Creating a Workset

170

6.1.4 Creating a Portal Role

170

6.2 Portal Content Translation

174

6.2.1 Creating a Translation Worklist

176

6.2.2 Adding Content and Releasing a Translation Worklist

177

6.2.3 Loading and Translating a Translation Worklist

179

6.2.4 Publishing and Testing a Translation Worklist

181

6.3 Portal Branding

183

6.3.1 Logon Page

183

6.3.2 Framework Page

193

6.3.3 Themes

196

6.3.4 Portal Desktop

198

6.4 Integrating SAP and Non-SAP Content

201

6.5 Implementing Business Packages

203

6.6 Summary

205

7 Development for SAP NetWeaver Portal

207

7.1 Introduction to Portal Component Development

208

7.1.1 SAP NetWeaver Developer Studio

208

7.1.2 Portal Application Structure

213

7.2 Creating a Portal Component

217

7.2.1 Creating an AbstractPortalComponent

218

7.2.2 Creating a JSPDynPage

227

7.2.3 Using Native JSP

232

7.2.4 Portal Services

234

7.3 Web Dynpro Java

240

7.3.1 Web Dynpro Java Concepts

242

7.3.2 Creating and Enhancing a Web Dynpro Application

251

7.4 Web Dynpro ABAP

263

7.4.1 Creating a Web Dynpro ABAP Application

264

7.4.2 Creating a Web Dynpro ALV Application

274

7.4.3 Integrating Adobe Interactive Forms with Web Dynpro ABAP

283

7.4.4 Integrating a Web Dynpro ABAP Application with SAP NetWeaver Portal

292

7.5 Summary

296

8 Federated Portal Network Implementation

299

8.1 Types of Content Sharing

301

8.1.1 Remote Role Assignment (RRA)

301

8.1.2 Remote Delta Links (RDL)

302

8.1.3 WSRP Application Sharing

303

8.2 Preparing the Portals

304

8.2.1 Setting Up Trust Between Portals

304

8.2.2 Setting Up a Registration Password

308

8.2.3 Setting the Root Browse Folder for Remote WSRP Usage

309

8.2.4 Setting Default Connection Values

311

8.3 Managing FPN Connections

311

8.3.1 Creating an FPN Connection

313

8.3.2 Registering/Unregistering FPN Connections

315

8.4 Managing WSRP Connections

316

8.4.1 Manage WSRP Producers

316

8.4.2 View WSRP Producers

318

8.4.3 View WSRP Consumers

319

8.5 Exposing Content

320

8.5.1 Remote Role Assignment Usage

320

8.5.2 Remote Delta Link Usage

321

8.5.3 WSRP Application Sharing Usage

321

8.6 Consuming Content

323

8.6.1 Remote Role Assignment Usage

323

8.6.2 Remote Delta Link Usage

323

8.6.3 WSRP Application Sharing Usage

324

8.7 Summary

325

9 Backup and Recovery

327

9.1 Downtime and High Availability

328

9.1.1 Planning Downtime for SAP NetWeaver Portal

330

9.1.2 SAP NetWeaver Portal Services and Unplanned Downtime

331

9.2 Backup and Restore Strategy

342

9.3 Backup of SAP NetWeaver Portal

343

9.4 Restore of SAP NetWeaver Portal

344

9.5 SAP NetWeaver Portal Database Backup

345

9.5.1 Backup Templates and Data Carriers

345

9.5.2 Backing Up Data

349

9.5.3 Backing Up Log Entries

353

9.6 SAP NetWeaver Portal Database Restore

356

9.7 Summary

357

10 Monitoring Technology and Logging

359

10.1 Using SAP NetWeaver Administrator for Monitoring

359

10.1.1 System Overview

360

10.1.2 Resource Monitoring

362

10.2 Activity Reporting

376

10.2.1 Portal Activity Report

377

10.2.2 Activity Data Collector

382

10.3 Logging and Tracing

388

10.3.1 Log Configuration with SAP NetWeaver Administrator

389

10.3.2 Log Configuration with the Config Tool

392

10.4 Viewing Logs

399

10.4.1 SAP NetWeaver Administrator

399

10.4.2 Command Line

400

10.4.3 Management Console

401

10.5 Logging for SAP NetWeaver Portal PCD Objects

403

10.5.1 Configuring Portal Content Directory Objects Logging

404

10.5.2 Configuring Admin Traceability Service

405

10.6 Troubleshooting

407

10.6.1 Personalization Data Cleanup

407

10.6.2 PCD Cache Release

408

10.6.3 Security Zones Checker

409

10.6.4 Support Role

409

10.7 Summary

411

Appendices

413

A Blueprinting Questionnaire Sample

415

B Useful Resources and Products

429

B.1 HTTPWatch

429

B.2 Internet Explorer Developer Toolbar

432

C Upgrading Applications for SAP NetWeaver Portal 7.3

435

C.1 Web Dynpro Java Applications

435

C.2 Portal Applications

436

D Useful SAP Notes

439

E The Author

443