1 The Changing Landscape of Self-Service with SAP ERP HCM

25

1.1 Why Are Things Changing?

25

1.2 Go-Forward Technologies

27

1.2.1 HR Renewal

27

1.2.2 SAP Fiori

30

1.2.3 SAP GUI

31

1.3 Legacy Technologies

33

1.4 Summary

35

2 Deployment Options

37

2.1 SAP GUI

37

2.2 SAP Enterprise Portal

38

2.3 SAP Enterprise Portal Mobile Edition

41

2.4 Third-Party Portals

43

2.5 SAP NetWeaver Business Client

44

2.6 SAP HANA Cloud Portal

48

2.7 Summary

50

3 Refreshing the UI

51

3.1 From UI to UX

51

3.1.1 New

53

3.1.2 Renew

54

3.1.3 Enable

55

3.2 SAP Fiori

57

3.3 SAPUI5

61

3.4 SAP Gateway and OData

64

3.5 Summary

65

4 Employee Self-Service in SAP ERP HCM

67

4.1 ESS Highlights

67

4.2 Getting Started

71

4.2.1 Application Area

71

4.2.2 Software Components

72

4.2.3 Deployment Options

72

4.3 ESS Landing Page and Suite Page Builder

82

4.3.1 Functions and Personalization Options

83

4.3.2 Landing Page Image Setup

87

4.3.3 Suite Page Builder Administration

89

4.4 My Info

92

4.4.1 Employee Profile

93

4.4.2 Leave Request

97

4.4.3 Salary Statement

99

4.4.4 Organization Chart

102

4.4.5 Lane Configuration

103

4.5 My Services

106

4.5.1 Working Time

107

4.5.2 Benefits and Payment

108

4.5.3 Personal Information

109

4.5.4 Career and Development

109

4.5.5 Learning

110

4.5.6 Travel and Expenses

110

4.5.7 Lane Configuration

111

4.6 My Time and the New SAPUI5 Timesheet

113

4.7 My Learnings

119

4.8 Work Feeds

122

4.9 Search

123

4.10 Managing Security and Authorizations within ESS

124

4.11 Summary

127

5 Manager Self-Service in SAP ERP HCM

129

5.1 MSS Highlights

129

5.2 Getting Started

130

5.2.1 Application Area

130

5.2.2 Deployment Options

131

5.3 MSS Landing Page

136

5.4 My Team

138

5.4.1 Employee Profile

139

5.4.2 Employee Profile Action Menu

140

5.4.3 People View

141

5.4.4 Organization View

148

5.4.5 Configuration of the Workforce Viewer

150

5.5 My Team Services

151

5.5.1 Team

153

5.5.2 Recruiting

156

5.5.3 Talent Management

157

5.5.4 Organization

158

5.5.5 Search for Services

161

5.5.6 Lane Configuration

162

5.6 Analytics Lanes

163

5.6.1 My Reports

164

5.6.2 My KPIs

168

5.6.3 KPI Monitor

170

5.6.4 Lane Configuration

170

5.7 Approvals and Substitution

171

5.8 Search

175

5.9 Work Feeds

176

5.10 Managing Security and Authorizations

181

5.10.1 Security Authorizations

182

5.10.2 Structural Authorizations

185

5.11 Enhancement Spots

189

5.12 Summary

192

6 HR Professional Self-Service in SAP ERP HCM

193

6.1 The Case for Change

193

6.1.1 HR Professional Highlights

194

6.1.2 Business Benefits from the New HR Professional Role

198

6.2 Getting Started

200

6.2.1 Application Area

200

6.2.2 Deployment Options

201

6.3 Search

205

6.3.1 Lane Configuration

207

6.4 Organization

209

6.4.1 Lane Configuration

211

6.5 Actions

211

6.5.1 Lane Configuration

213

6.6 Analytics

214

6.6.1 Classical SAP Reports

214

6.6.2 Operational Data Reporting

216

6.6.3 Lane Configuration

216

6.7 Discussions

217

6.7.1 Lane Configuration

218

6.8 Tasks

218

6.8.1 Lane Configuration

219

6.9 Processes

220

6.9.1 Lane Configuration

221

6.10 Master Data with POMDA

221

6.10.1 Short Profile Configuration

224

6.10.2 Bizcard Configuration

230

6.10.3 Object Navigator Configuration

231

6.11 Actions Menu

232

6.12 Direct Infotype Maintenance

235

6.12.1 Screen Control Configuration

237

6.12.2 Infotype UI Configuration Table

239

6.13 Using Forms

245

6.13.1 Roadmap Forms (HCMPF Lite)

245

6.13.2 Dynamic Processing Rules

251

6.13.3 HCM Processes and Forms (Full HCMPF)

257

6.13.4 Comparing Roadmap and FPM Forms

262

6.14 Digital Personnel Files

263

6.15 Conclusion

266

7 Mobility for Self-Services

267

7.1 Important Trends in Mobility

269

7.2 Deployment Options and Why It Matters

271

7.3 Self-Services on Mobile (On-Premise)

274

7.3.1 SAP Mobile Platform, On-Premise

275

7.3.2 SAP Enterprise Portal Mobile Edition

277

7.3.3 Various Partner Solutions

278

7.4 Self-Services on Mobile (Cloud)

279

7.4.1 SAP HANA Cloud Platform Mobile Services

280

7.4.2 SuccessFactors Mobile

281

7.5 Summary

283

8 SAP Fiori

285

8.1 SAP Fiori Launchpad

286

8.2 HR Applications for SAP Fiori

288

8.2.1 Apps for Employees

289

8.2.2 Apps for Managers

293

8.3 Rationale for SAP Fiori

296

8.4 Summary

296

9 Best Practices and Additional Resources

297

9.1 Best Practices

297

9.2 Additional Resources

311

9.2.1 SAP Service Marketplace

311

9.2.2 SAP Help

315

9.2.3 SAP Community Network

315

9.2.4 HR Expert

316

9.2.5 Annual Conferences

316

9.2.6 User Communities and Networks

317

9.3 Summary

318

Appendices

325

A Business Functions and Applications

325

B The Authors

337