Preface

15

Target Audience

15

Objective of This Book

17

Structure of This Book

18

Terminology

20

Global Account

20

Subaccounts

21

Directories (Beta)

22

Cloud Foundry Organization

23

Spaces

23

Relationships among Global Accounts, Subaccounts, Organizations, and Spaces

24

Acknowledgments

25

Conclusion

25

1 Future-Ready Enterprise Architecture

29

1.1 What Is a Future-Ready Enterprise?

30

1.2 Why Is SAP Cloud Platform Essential for a Future-Ready Enterprise?

31

1.2.1 Role of SAP Cloud Platform

32

1.2.2 SAP Cloud Platform and the Intelligent Enterprise

34

1.2.3 Elevate Your Enterprise Integration and Extension Experience

35

1.2.4 Pricing and Packaging

37

1.2.5 Service Catalog

38

1.3 Realms in the Future-Ready Enterprise

39

1.3.1 Business Foundation: Understanding Your Current Process

41

1.3.2 Future Aware: Architecting and Designing

42

1.3.3 Future Focused: Cloud Application Development

42

1.3.4 Trailblazer: Manage Innovations

43

1.4 Summary

43

2 Understanding Your Current Business Processes and Landscape

45

2.1 Current Business Processes

46

2.2 Future-Aware Business Processes

47

2.3 Tools and Frameworks

50

2.3.1 SAP Process Mining by Celonis

50

2.3.2 Spotlight by SAP

54

2.3.3 SAP API Business Hub

54

2.3.4 Ruum by SAP

56

2.4 Outcomes

59

2.5 Summary

61

3 Architecture and Design Considerations for a Future-Ready Landscape

65

3.1 Future-Aware Landscape

65

3.2 Cloud Architecture and the TOGAF Standard

67

3.3 Platform Advisory Methodology

68

3.3.1 Platform Capability Model Overview

69

3.3.2 Foundation

71

3.3.3 Future Aware

73

3.3.4 Future Focused

76

3.3.5 Trailblazers

77

3.4 Data Architecture Principles

78

3.5 Design Outcomes

80

3.5.1 Technology Platform Principles

81

3.5.2 Integration Principles

81

3.5.3 Development Principles

82

3.5.4 User Experience Principles

82

3.5.5 Database Requirement

83

3.6 Summary

84

4 Master Data Distribution

85

4.1 Master Data Distribution Use Cases

85

4.2 Developing a Master Data Distribution Strategy

88

4.2.1 SAP Cloud Platform Master Data for Business Partners

89

4.2.2 SAP Cloud Platform Data Enrichment

98

4.2.3 SAP Data Quality Management, Microservices for Location Data

101

4.2.4 Data Attribute Recommendation

104

4.3 Compliance with Master Data Retention and Deletion

105

4.4 Summary

110

5 Process and Data Integration

111

5.1 Integration Use Cases and SAP Integration Solution Advisory Methodology

112

5.1.1 Process Invocation Use Case Patterns

113

5.1.2 Data Movement Use Case Patterns

114

5.1.3 User Consumption

115

5.1.4 Internet of Things Integration

116

5.2 SAP Cloud Platform Connectivity and Cloud Connector

117

5.3 SAP Cloud Platform Integration Suite

121

5.3.1 Configuration

122

5.3.2 Cloud Integration

124

5.3.3 API Management

128

5.3.4 Open Connectors

132

5.3.5 Integration Advisor

134

5.4 SAP Cloud Platform Enterprise Messaging

136

5.4.1 Product Overview

136

5.4.2 Configuration

139

5.5 SAP Data Intelligence

142

5.6 SAP Internet of Things

144

5.7 Defining Integration Pattern Design

146

5.8 Integration with Legacy Applications

148

5.8.1 Creating User-Provided Service Instances

148

5.8.2 Service Management

149

5.8.3 Other Integration Methods

150

5.9 Summary

151

6 Business Process Automation and Optimization

153

6.1 Build Efficient Automations in Business Processes

153

6.1.1 Services and Products on SAP Cloud Platform

154

6.1.2 SAP-Delivered Scenarios

157

6.2 Robotic Process Automation

159

6.2.1 Cloud Factory

160

6.2.2 Desktop Studio

162

6.2.3 Desktop Agent

163

6.3 Business Process Visibility and Management

165

6.3.1 Activating SAP Cloud Platform Workflow Management and SAP Cloud Platform Process Visibility

166

6.3.2 Integrating SAP Cloud Platform Process Visibility with SAP Cloud Platform Workflow Management

168

6.3.3 SAP Cloud Platform Process Visibility Product Attributes

170

6.4 Automation Use Cases and Decision Matrix

171

6.4.1 Selection

171

6.4.2 SAP-Delivered Scenarios

172

6.4.3 Transformation Cases

173

6.4.4 Decisions and Criteria for Success

175

6.5 Summary

176

7 User Experience and Mobile Consumption

177

7.1 SAP Cloud Platform Launchpad

178

7.2 SAP Work Zone

180

7.3 SAP Cloud Platform Mobile Services

182

7.3.1 Product Overview and Configuration

182

7.3.2 Mobile Card Kit

186

7.3.3 Mobile Development Kit

189

7.3.4 SAP Cloud Platform SDK for iOS

193

7.3.5 SAP Cloud Platform SDK for Android

196

7.4 SAP Translation Hub

198

7.5 Summary

200

8 Security

203

8.1 Authentication Management

204

8.1.1 Cloud Foundry Environment

204

8.1.2 Default Authentication in SAP Cloud Platform

204

8.1.3 Identity Authentication Service

205

8.1.4 SAML 2.0 Identity Provider

208

8.2 Authorization Management

209

8.2.1 Cloud Foundry Environment

209

8.2.2 Neo Environment

218

8.3 Credential Store Service and Keystore Service

220

8.3.1 Cloud Foundry Environment

220

8.3.2 Neo Environment

221

8.4 OAuth 2.0 Application Protection

222

8.5 Secure Platform Operations

222

8.5.1 Predefined Roles and Functions

222

8.5.2 Custom Platform Roles

225

8.5.3 Platform Identity Provider

226

8.6 Identity Provisioning Service

227

8.7 SAP Cloud Identity Access Governance

229

8.8 Audit Logging

230

8.8.1 Cloud Foundry Environment

230

8.8.2 Neo Environment

231

8.8.3 Identity Authentication Logs

232

8.9 Summary

232

9 Developing SAP S/4HANA Extensions

235

9.1 Building Extensions to Differentiate

236

9.2 SAP Cloud Platform’s Extension Capabilities

238

9.3 SAP Cloud Platform Runtimes

242

9.3.1 SAP Cloud Platform Application Runtime

242

9.3.2 SAP Cloud Platform Serverless Runtime

253

9.3.3 SAP Cloud Platform, ABAP Environment

261

9.3.4 SAP Cloud Platform, Kyma Runtime

266

9.3.5 Decision Matrix

268

9.4 Integrating Applications with Hyperscaler Services

269

9.4.1 Resource Provider

270

9.4.2 Service Broker

271

9.5 Summary

274

10 Continuous Integration and Delivery

275

10.1 Continuous Integration and Delivery Overview

275

10.1.1 Continuous Integration

276

10.1.2 Continuous Delivery

277

10.1.3 SAP Cloud Platform Services

279

10.2 Building a DevOps Strategy and Plan

280

10.2.1 Building Your Strategy and Landscape in SAP Cloud Platform

280

10.2.2 Managing Roles and Responsibilities

283

10.3 SAP Cloud Platform Transport Management

283

10.3.1 Multitarget Applications and Multitarget Application Archive

284

10.3.2 Set Up SAP Cloud Platform Transport Management

288

10.4 Project “Piper”

294

10.4.1 Overview

294

10.4.2 Configuring SAP Cloud SDK Pipeline

296

10.4.3 Integrate SAP Cloud Platform Transport Management with Pipeline

299

10.5 SAP Cloud Platform Continuous Integration and Delivery

301

10.5.1 Service Configuration

301

10.5.2 Access the Service

302

10.5.3 Configure GitHub Hook

304

10.5.4 Access SAP Cloud Platform Continuous Integration and Delivery from SAP Web IDE

305

10.6 Summary

306

11 Continuous Monitoring

307

11.1 Logging

307

11.1.1 Cloud Foundry

307

11.1.2 Neo

311

11.1.3 Application Performance Monitoring with Dynatrace

313

11.2 Alerts and Remediation

315

11.2.1 SAP Cloud Platform Alert Notification

315

11.2.2 SAP Cloud Platform Automation Pilot

317

11.3 Summary

321

12 Developing Cloud-Native Applications

323

12.1 Resiliency Principles

324

12.1.1 Service-Level Agreements

324

12.1.2 Availability and Resiliency Patterns

326

12.2 High-Availability Best Practices with SAP Cloud Platform

330

12.2.1 Cloud Connector High Availability

331

12.2.2 Caching Setup

332

12.2.3 Rate Limiting

334

12.2.4 Application Autoscaler

335

12.2.5 Application Resiliency

337

12.2.6 SAP Cloud Platform Application Deployment

338

12.2.7 Logging

340

12.3 Multi-Data Center Failover

340

12.4 Summary

341

13 Trailblazing Enterprise Innovations

345

13.1 Industry Trends and Technology Trends

345

13.2 Industry Challenges and Reimagined Business Processes

347

13.2.1 High-Tech Industry

347

13.2.2 Consumer Products Industry

348

13.2.3 Industrial Machinery and Components Industry

348

13.2.4 Travel and Transportation

349

13.2.5 Banking Industry

350

13.2.6 Telco Industry

351

13.2.7 Utilities Industry

352

13.2.8 Engineering, Construction, and Operations Industry

352

13.2.9 Automotive Industry

353

13.2.10 Retail

354

13.3 Addressing Whitespaces and Gaps

354

13.4 Frameworks and Prioritization

356

13.4.1 Innovation Engagement Framework

356

13.4.2 Tools

360

13.5 Summary

362

14 Measuring Success

363

14.1 Farming Framework

364

14.2 Harmonization and Optimization

365

14.2.1 System Harmonization

366

14.2.2 DevOps for Continuous Integration and Continuous Delivery

367

14.2.3 Replatforming the System Landscape

368

14.3 Innovation Framework

369

14.4 Value Realization Engagement

370

14.4.1 Business Benefits

370

14.4.2 Planning Tool

371

14.5 Summary

372